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Warranty and Returns
Return Policy
Thank you for choosing Shoreline Brands! We are committed to delivering exceptional products and ensuring your complete satisfaction. To maintain affordable prices, we kindly request that you contact our team before initiating any returns. If you encounter any issues or have concerns at any point, please don't hesitate to reach out using the "contact us" form. Our dedicated team will gladly assist you and work towards a resolution. In the rare event that your concern cannot be resolved through repair, replacement, or other means, we offer a hassle-free full refund.
Any products that are returned or replaced due to manufacturing defect, repair, or fitment issues will be offered free of charge.
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Unopened product that is returned may be subject to a 6% restocking fee.
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Returns are not accepted on customized products
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Warranty Policy
We stand behind the quality of our products. Enjoy peace of mind with a 1-year warranty that covers manufacturing defects and damage from regular use. Please inspect your purchase upon arrival before using or installing it.
To validate your warranty claim, kindly provide photographic evidence of the defect. The warranty can only be processed by the original purchaser and does not apply to second-hand purchases.